Customer Service
When will I get my order?
Most orders are shipped by next business day.
Can I track my order?
You'll receive an email with a tracking number when your order ships.
What payment methods do you accept?
Visa and Mastercard.
This is a gift, are there prices on the packing slip?
No - that would be tacky.
How do you calculate sales tax on my order?
Orders with billing addresses in Minnesota will be taxed at the current MN sales tax rate. Orders with billing addresses outside of Minnesota will not be taxed.
How do I cancel and change an order?
Contact us at service@stuntpuppy.com or 888-265-5006 and we'll be happy to help.
What I ordered isn't what I expected. Can I return it?
Sure thing. Send an email to service@stuntpuppy.com and with your order number and what you are returning and why. Then we'll send you return instructions.
What's your Domestic Shipping and Delivery Policy?
Stunt Puppy uses USPS, UPS or FedEx for shipments to provide our customers with the lowest rates available and best service. The majority of orders are shipped within one business day. You can also contact one of our dedicated Customer Service Team Members through our Contact page.
Once your order has been shipped, you will receive a shipping confirmation email from us. We will include the tracking number so that you may track your order.
What's your International Shipping Policy (Outside of the USA)?
Stunt Puppy uses USPS for standard shipments and UPS for express shipments to provide our customers with the lowest rates available and best service. All orders are shipped and delivered only Monday through Friday. Please refer to the Shipping Rates for information regarding domestic shipping rates and express shipping options. You can also contact one of our dedicated Customer Service Team Members through our Contact Page.
Once your order has been shipped, you will receive a shipping confirmation email from us. We will include the tracking number so that you may track your order.
International Shipping (Outside of the USA)
Stuntpuppy.com has partnered with a trusted third-party company, GlobalShopex.com, to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the “international checkout” option. The items will automatically be transferred to the GlobalShopex cart. You may pay with international credit cards, PayPal and bank wire transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customerservice@globalshopex.com or (786)314-7144.
Including our local support numbers is optional:
GlobalShopex Local Numbers
Australia (Sydney) · Tel: (612) 9037 0252
United Kingdom · Tel: (020) 3371 9380
Japan (Tokyo) · Tel: (3) 4520 9639
Spain (Madrid) · Tel: (91) 829 5114
South Africa · Tel: (27 10)
Canada (Toronto) · Tel: (416) 840 5719 France (Paris) · Tel: (01) 7666 0593 Mexico (DF) · Tel: (55) 8525 3179 Brazil (Sao Paulo) · Tel: (11) 3957 0408 Peru (Lima) · Tel: (1) 718 0788 Colombia (Bogota) · Tel: (1) 508 2859 Chile (Santiago) · Tel: (2) 368 0900 Please see our Privacy & Security page. We offer a 30 Money Back Guarantee on every product we offer. Please email customer service through our Contact Page, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. Return merchandise with RMA number to: Stunt Puppy, Inc. NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender.Privacy & Security
Returns & Replacements
(print RMA number Here)
212 3rd Avenue north, Suite 440
Minneapolis, MN 55401